Employment Counselling Services
Trusted by NZ Organisations
Supporting your Team. Elevating your Business.
Supporting your Team. Elevating your Business.
Employee Assistance Programmes (EAP), Workplace Counselling & Training Across New Zealand
Creating Healthier, More Productive Workplaces
At Employment Counselling Services (ECS), we believe that employee wellbeing and business performance go hand in hand. Healthy, supported employees are more engaged, productive, resilient, and committed to their organisations.
We partner with businesses across New Zealand to provide evidence-based Employee Assistance Programmes (EAP), workplace counselling, wellbeing initiatives, and professional training that improve mental health, strengthen workplace culture, and support sustainable business success.
Our services are designed to help organisations:
Improve employee wellbeing and resilience
Reduce stress, burnout, absenteeism, and presenteeism
Increase productivity and engagement
Strengthen staff retention and morale
Support managers and leaders to create psychologically safe workplaces
Respond effectively to workplace challenges and critical incidents
Evidence-Based Workplace Support That Delivers Results
Research consistently shows that investing in workplace wellbeing is good for people and good for business.
Organisations that prioritise employee wellbeing experience:
Higher productivity and performance
Reduced absenteeism and turnover
Improved employee engagement and job satisfaction
Lower health and safety risks
Stronger workplace culture and retention outcomes
Significant return on investment from wellbeing initiatives
Workplace wellbeing is not simply an employee benefit—it is a strategic investment that drives organisational performance and long-term success.
Employee Assistance Programmes (EAP) Without Monthly Fees
ECS provides flexible, affordable workplace support without expensive retainers or ongoing subscription costs.
You only pay when our services are used.
Our services include:
Workplace Counselling
Confidential counselling support for employees experiencing stress, anxiety, burnout, workplace conflict, grief, relationship challenges, trauma, family issues, and personal difficulties that may be affecting work performance.
Employment Counselling & Career Coaching
Professional support to help employees navigate workplace challenges, career transitions, performance concerns, and professional development.
Workplace Training & Professional Development
Evidence-based training designed to build resilient, high-performing teams, including:
Stress and burnout prevention
Building resilience and emotional wellbeing
Managing difficult conversations
Mental health awareness
Psychological safety at work
Communication and conflict resolution
Leadership and people management skills
Managing change and uncertainty
Team wellbeing and engagement
Critical Incident Support
Immediate counselling and workplace support following traumatic or significant workplace events.
Flexible Support Wherever Your People Are
ECS delivers services throughout New Zealand through:
Online counselling and training
Telephone support
Onsite workplace counselling
In-person sessions at our offices
Training delivered at your workplace
Whether your team works from one office or across multiple locations, we can provide accessible support that meets your organisation's needs.
Trusted Workplace Wellbeing Experts
Employment Counselling Services is a New Zealand-owned and operated business with more than 17 years of experience supporting organisations and their people.
Our team of experienced professionals delivers practical, evidence-based solutions that help businesses create healthier, happier, and more productive workplaces.
We understand that every organisation is different. That's why we provide personalised, flexible support tailored to your people, culture, and business objectives.
Supporting People. Strengthening Workplaces. Improving Performance.
When employees thrive, businesses thrive.
Partner with Employment Counselling Services (ECS) to build a resilient, engaged, and high-performing workforce.
Employee Assistance Programme (EAP) | Workplace Counselling | Workplace Wellbeing Training | Critical Incident Support | New Zealand-Wide Services
Unlock Your Team's Potential, Partner with ECS
∙Customised Solutions; Each organisation is unique, therefore you need personalised strategies that align with your company’s specific needs. Our services will resonate with your team and company culture.
∙Comprehensive Business Approach; We delve into the underlying factors affecting organisational culture, productivity, and employee performance.
∙Proven Techniques; Evidence-based methodologies designed to foster resilience, enhance communication, and promote organisational health.
∙Increased Organisational Productivity; Tailored services and insights that lead to sustainable improvements. Recommendations proven to enhance workplaces and increase productivity.
∙Ongoing Support; We believe in long-term partnerships. We offer continued support and resources to help your employees thrive and adapt to challenges.
Make Us Part of your Business Team
· Fulfilling Your Legal Obligations: The Health & Safety Work Act 2015 emphasises the obligation of employers to ensure the mental and emotional well-being alongside physical health, it encourages employers to implement health and wellbeing initiatives in the workplace. Read more here: www.ecsnz.co.nz/legal-obligations.
· Improved Workplace Culture: Providing counselling support improves morale, employee relationships, contributes to a positive workplace culture, promotes openness, and fosters an environment of trust and support.
· Increased Productivity: Employees who feel supported and have better mental health are more likely to be engaged and motivated, leading to higher levels of productivity and creativity.
· Reduced Absenteeism and Turnover: Providing access to counselling services, companies can help employees address challenges before they escalate, shown to reduce absenteeism and improving retention rates.
· Enhanced Employee Well-Being: Employees who utilise counselling services report improved emotional well-being and life satisfaction.
· Improved Safety: Improving employee wellbeing improves organisational safety and assists in the management of workplace risks.
· Crisis Management and Conflict Resolution: ECS’s trained therapists can provide support during challenging times, such as layoffs, organisational changes, restructures, or personal crises. Facilitating conflict resolution helps navigate interpersonal issues, reduces psychological compensation claims and helps maintain a collaborative work environment.
ECS SERVICES
Employee Counselling & Wellbeing Support (EAP-style services)
We deliver confidential, professional counselling services designed to support employee mental health, wellbeing, and productivity. Services include:
- Short-term and medium-term counselling (in-person, online, and telephone)
- Critical incident response and trauma support
- Mental health assessments and referrals
- Family and whānau support services
Our approach aligns with typical government expectations for multi-channel, accessible support services (e.g. phone, face-to-face, and digital delivery).
Workplace Training & Capability Development
We design and deliver tailored training programmes to build organisational capability and resilience, including:
- Mental health awareness and psychological safety
- Leadership development and people management
- Stress management and resilience training
- Conflict resolution and communication skills
- Diversity, equity, and cultural competency, (including Te Ao Māori frameworks
Programmes are available as workshops, webinars, and blended learning solutions.
Seminars, Workshops & Strategic Wellbeing Programmes
We provide facilitated seminars and organisational wellbeing initiatives that support culture change and workforce engagement:
- Wellbeing strategy design and implementation
- Organisational health diagnostics and reporting
- Facilitated group sessions and leadership briefings
- Prevention-focused wellbeing campaigns
On-Demand Wellness Professionals for Organisations
We supply qualified and vetted professionals to support organisational needs, including:
- Registered counsellors, psychologists, and organisational psychologists
- Workplace wellbeing advisors
- Facilitators and trainers
- Health and wellness practitioners
Flexible delivery models include on-site, remote, and hybrid engagement.
Service Delivery Model
- Nationwide coverage across Aotearoa New Zealand
- Scalable services for small, medium, and large agencies
- Rapid response capability for urgent and critical incidents
- Secure, confidential, and compliant systems
- Flexible engagement
We deliver measurable outcomes aligned with business & government priorities:
- Improved employee wellbeing and engagement
- Reduced absenteeism and presenteeism
- Enhanced organisational performance and culture
- Evidence-based and outcome-driven service delivery
- Commitment to equity, inclusion, and culturally appropriate practices
Capability & Compliance
- Experienced multidisciplinary team
- Adherence to NZ professional and ethical standards
- Proven ability to deliver services across diverse sectors and workforce groups
Our Services
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Employment Counselling
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Organisational Wellbeing
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Workshops/ Trainings
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Human Resources
Get started with ECS
“Just a quick note to say thank you very much for your help over the last month. You have guided me through what I'm sure will be the hardest time of my life, and it's really nice to know I have someone I can talk to in a relaxed environment”
- Client
“Thanks! It was really helpful sessions. I love there were solid outcomes and actions, not just talking.”
- Participant from Workshop Training
We’ve partnered with ECS to support our employee’s’ mental health and well-being, and they’ve been exceptional. Their services from confidential counselling to ongoing wellness checks, have received outstanding feedback from our team. Professional, reliable and impactful. ECS has been a valued partner in fostering a positive workplace culture. Highly recommend their service.
-Business Owner
As a business owner, I understand the importance of a motivated workforce. That's why I turned to ECS. Their approach was professional, insightful and tailored to fit our unique organisational culture. The supportive staff took the time to understand our business's specific challenges and goals. They customised strategies that directly addressed our needs, boosted employee morale, and enhanced overall productivity. The return on investment is undeniable, and the positive impact on our company has been nothing short of remarkable.
-Business Owner
