People & Culture Support Services NZ

ECS works alongside People & Culture and HR teams across New Zealand to support the wellbeing, resilience, and performance of your people. From confidential Employee Assistance Programme (EAP) counselling to leadership coaching and organisational wellbeing programmes, we help you build a workplace where people can do their best work — wherever they are based in New Zealand.

Employee Assistance Programme (EAP) Counselling

Give your employees confidential access to professional, qualified counsellors when they need it most. Whether it's a single stressful event or an ongoing challenge, your staff have somewhere confidential to turn — and you get the peace of mind that comes with a genuinely supported team. EAP counselling is available face-to-face or online, so your people can get support no matter where in New Zealand they’re based.

We provide a simple, confidential EAP service your team can access when they need it most.

  • Confidential, professional counselling — delivered by qualified counsellors, never shared with the employer

  • Fast access — no long waitlists or red tape

  • A trusted local partner — not a faceless call centre, but real people who understand your community

• Individual counselling for personal or work-related challenges

• Couples and family counselling for employees navigating change at home

• Onsite or remote/virtual support, so distributed and remote teams are covered

• A clear pathway for staff experiencing a mental health crisis.

Coaching, Training & Workshops:

Build capability across your organisation with practical, engaging training. We design half-day and full-day workshops, and customised series, for teams and leaders who want to strengthen how they communicate, manage stress, and support one another.

• Manager training on recognising and responding to mental health concerns

• Team workshops on resilience, communication, and conflict

• Customised training series tailored to your organisation’s needs

Organisational Wellbeing & Mentoring

For organisations wanting a deeper, ongoing partnership, we offer mentoring and wellbeing programmes that support leaders and teams over time. • Individual and executive mentoring for leaders and managers

• Wellbeing assessments and feedback reports for your organisation

• On-site facilitation, team building days, and webinar delivery

Why People & Culture Teams Partner With ECS

• Nationwide reach — we support organisations right across New Zealand, not just one region

• Qualified, experienced counsellors and facilitators

• Confidential, professional support your people can trust

• Flexible delivery — online, onsite, or a mix of both

• Programmes that scale from a single workshop to an ongoing wellbeing partnership

Why businesses choose ECS

Local and personal. We're based right here in You're not routed through a national call centre — you're talking to people who know the region and care about the outcome.

Confidentiality, always. What's discussed in a session stays between the counsellor and your employee. That trust is what makes an EAP actually work.

Flexible support. In-person in face to face or online — whatever suits your employee and gets them the help they need, fastest.

Easy to set up. We handle the onboarding for your organisation, so you can offer this benefit to your team without extra admin burden.

Investing in people is investing in culture

A strong culture isn't built on perks alone — it's built on trust, and on knowing your people are genuinely looked after. Offering confidential counselling support tells your team, clearly, that their wellbeing matters. It's one of the most practical, visible things a business can do for its people.

Support your people. Strengthen your culture.

Your team is your business. When people are stretched, stressed, or going through something hard, it shows up everywhere — in performance, in morale, in the people they lead. ECS partners with businesses to give your staff confidential, professional counselling support, so your people — and your culture — stay well.

Get in touch

Want to offer your team confidential counselling support? Let's have a chat about what your organisation needs.