Jen Smith

Registered Counsellor | Crisis, Trauma, Addiction, Relationship & Sexual Issues Specialist

Specialisations: Critical Incident Support, Crisis Counselling, Trauma-Informed Therapy, Complex PTSD (C-PTSD), Addiction Counselling, Workplace Stress, Relationship Counselling, Sexual Issues, Problematic Sexual Behaviours, Cognitive Behavioural Therapy (CBT) and Psychodynamic Therapy.

Jenny is an experienced counsellor registered with the New Zealand Christian Counsellors Association (NZCCA), specialising in trauma, addiction, relationship difficulties, sexual issues and complex psychological challenges.

Jenny has worked in demanding mental health environments, including prisons, inpatient mental health units and community rehabilitation programmes. Her extensive experience supporting individuals experiencing psychological distress, addiction, trauma and challenging behaviours provides valuable expertise for employees and organisations requiring professional workplace mental health support.

Crisis, Trauma & Critical Incident Support

Jenny has specialist training in trauma-informed therapy and experience supporting individuals affected by complex trauma, including Complex Post-Traumatic Stress Disorder (C-PTSD).

Through Employment Counselling Services (ECS), she supports employees experiencing emotional distress, traumatic events, workplace crises and significant personal challenges that affect their wellbeing and ability to function effectively.

Workplace Stress, Addiction & Mental Health

Jenny has specialist training in addiction counselling, including substance-related difficulties and problematic behaviours.

She understands how workplace pressure, unresolved trauma, stress and personal challenges can contribute to unhealthy coping strategies, emotional distress and difficulties maintaining professional and personal relationships.

Her approach focuses on identifying underlying causes, recognising recurring patterns and developing healthier strategies for managing stress, emotional difficulties and addictive behaviours.

Relationship Counselling & Sexual Issues

Jenny also has specialist training and experience in relationship counselling, recovery following infidelity, healthy sexuality and problematic sexual behaviours.

She recognises that relationship breakdowns, intimacy difficulties, sexual concerns and challenges within personal relationships can significantly affect an employee's emotional wellbeing, concentration, confidence and workplace performance.

Jenny provides a confidential, supportive and non-judgemental environment where individuals can explore sensitive personal concerns, understand underlying difficulties and develop healthier relationship patterns.

Her experience is particularly valuable for employees experiencing relationship conflict, separation, betrayal, compulsive or problematic sexual behaviours and other sensitive personal issues affecting their mental health and wellbeing.

Professional & Person-Centred Approach

Jenny draws on Cognitive Behavioural Therapy (CBT), psychodynamic approaches and trauma-informed counselling principles.

She believes that lasting change comes from understanding the underlying causes of emotional distress and behaviour, rather than focusing solely on immediate symptoms.

Her approach encourages clients to develop self-awareness, strengthen emotional resilience, improve relationships and identify practical ways to create meaningful, sustainable change.

Supporting Employees Through ECS

As part of the Employment Counselling Services team, Jenny provides specialised counselling support for employees experiencing:

  • Workplace stress, anxiety and emotional distress

  • Crisis situations and traumatic experiences

  • Critical incidents and complex trauma

  • PTSD and C-PTSD

  • Alcohol, substance use and addiction concerns

  • Relationship conflict, separation and infidelity

  • Sexual difficulties and problematic sexual behaviours

  • Grief, loss and significant life changes

  • Emotional regulation and unhealthy coping patterns

  • Personal difficulties affecting workplace wellbeing and performance

Jenny's combination of experience in complex mental health environments, specialist training in trauma and addiction, and expertise in relationship and sexual issues enables ECS to provide employers with comprehensive support for employees facing both workplace and personal challenges.

Her focus is on helping individuals understand their difficulties, strengthen their psychological wellbeing and develop healthier, more effective ways of managing life's challenges.

Employment Counselling Services (ECS)

www.ecsnz.co.nz