Jen Smith
Registered Counsellor | Crisis, Trauma, Addiction, Relationship & Sexual Issues Specialist
Specialisations: Critical Incident Support, Crisis Counselling, Trauma-Informed Therapy, Complex PTSD (C-PTSD), Addiction Counselling, Workplace Stress, Relationship Counselling, Sexual Issues, Problematic Sexual Behaviours, Cognitive Behavioural Therapy (CBT) and Psychodynamic Therapy.
Jenny is an experienced counsellor registered with the New Zealand Christian Counsellors Association (NZCCA), specialising in trauma, addiction, relationship difficulties, sexual issues and complex psychological challenges.
Jenny has worked in demanding mental health environments, including prisons, inpatient mental health units and community rehabilitation programmes. Her extensive experience supporting individuals experiencing psychological distress, addiction, trauma and challenging behaviours provides valuable expertise for employees and organisations requiring professional workplace mental health support.
Crisis, Trauma & Critical Incident Support
Jenny has specialist training in trauma-informed therapy and experience supporting individuals affected by complex trauma, including Complex Post-Traumatic Stress Disorder (C-PTSD).
Through Employment Counselling Services (ECS), she supports employees experiencing emotional distress, traumatic events, workplace crises and significant personal challenges that affect their wellbeing and ability to function effectively.
Workplace Stress, Addiction & Mental Health
Jenny has specialist training in addiction counselling, including substance-related difficulties and problematic behaviours.
She understands how workplace pressure, unresolved trauma, stress and personal challenges can contribute to unhealthy coping strategies, emotional distress and difficulties maintaining professional and personal relationships.
Her approach focuses on identifying underlying causes, recognising recurring patterns and developing healthier strategies for managing stress, emotional difficulties and addictive behaviours.
Relationship Counselling & Sexual Issues
Jenny also has specialist training and experience in relationship counselling, recovery following infidelity, healthy sexuality and problematic sexual behaviours.
She recognises that relationship breakdowns, intimacy difficulties, sexual concerns and challenges within personal relationships can significantly affect an employee's emotional wellbeing, concentration, confidence and workplace performance.
Jenny provides a confidential, supportive and non-judgemental environment where individuals can explore sensitive personal concerns, understand underlying difficulties and develop healthier relationship patterns.
Her experience is particularly valuable for employees experiencing relationship conflict, separation, betrayal, compulsive or problematic sexual behaviours and other sensitive personal issues affecting their mental health and wellbeing.
Professional & Person-Centred Approach
Jenny draws on Cognitive Behavioural Therapy (CBT), psychodynamic approaches and trauma-informed counselling principles.
She believes that lasting change comes from understanding the underlying causes of emotional distress and behaviour, rather than focusing solely on immediate symptoms.
Her approach encourages clients to develop self-awareness, strengthen emotional resilience, improve relationships and identify practical ways to create meaningful, sustainable change.
Supporting Employees Through ECS
As part of the Employment Counselling Services team, Jenny provides specialised counselling support for employees experiencing:
Workplace stress, anxiety and emotional distress
Crisis situations and traumatic experiences
Critical incidents and complex trauma
PTSD and C-PTSD
Alcohol, substance use and addiction concerns
Relationship conflict, separation and infidelity
Sexual difficulties and problematic sexual behaviours
Grief, loss and significant life changes
Emotional regulation and unhealthy coping patterns
Personal difficulties affecting workplace wellbeing and performance
Jenny's combination of experience in complex mental health environments, specialist training in trauma and addiction, and expertise in relationship and sexual issues enables ECS to provide employers with comprehensive support for employees facing both workplace and personal challenges.
Her focus is on helping individuals understand their difficulties, strengthen their psychological wellbeing and develop healthier, more effective ways of managing life's challenges.
Employment Counselling Services (ECS)
