Return on Investment (ROI)

In terms of ROI - there are several quantifiable studies demonstrating the benefits of implementing employment counselling programmes for a business in New Zealand, including:

  • A Mental Health Foundation of New Zealand study found employment counselling programmes increased productivity by 5% while reducing absenteeism by 20%.

  • A University of Auckland and Massey University study found employment counselling programmes can provide an ROl of up to 10 to 1, depending on the specific programme and its goals.

  • Research has demonstrated ECS programmes help employees manage stress, anxiety, and other mental health issues.

  • Research has shown that businesses with ECS programmes see an average 34% reduction in healthcare costs by addressing employee health and wellness issues before they become more serious and costly.

  • Employment counselling programmes have been shown to average a 12% improvement in employee retention rates.

  • Research has shown that businesses with ECS programmes average a reduction of 31% in absenteeism.

  • ECS programmes have resulted in increased job satisfaction through employees feeling more supported and valued by their employer.

  • Health New Zealand | Te Whatu Ora confirms that organisations investing in wellbeing see improved productivity, morale, and job satisfaction, alongside reduced absenteeism and turnover

  • Mental Health Foundation of New Zealand reports that workplace wellbeing programmes deliver an average return of $4.20 for every $1 invested

  • Workplace wellbeing is not a cost—it is a proven driver of productivity, retention, and return on investment.

  • Mental distress contributes to absenteeism, presenteeism, reduced performance, and higher turnover, all of which directly impact organisational performance

  • In New Zealand, absenteeism alone has cost businesses billions annually and millions of lost working days

  • Unaddressed mental health challenges are one of the highest hidden costs in business performance.

  • New Zealand Ministry of Health states that healthy workplaces lead to reduced absenteeism and injury, greater staff retention, improved job satisfaction and resilience

  • Organisations that actively support wellbeing experience lower turnover, fewer incidents, and stronger workforce